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NOTE: NEW warranty system for Fuchs
Please note that for Fuchs, divisions TCA Material Handlers & TDE Material Handlers will not be possible to login and submit claims via TWS after:
Friday, November 24th 2017 3 PM GMT / 9 AM CST / 4 PM MEZ
From Tuesday, November 28th 2017 please login to the new warranty system for submitting claims:
https://mp-warranty.terex.com
• All Login names will be transferred, your password has to be requested with your Email-Address on the Login page of the new warranty system.
• Claims will be transferred to the new warranty system. Open / unprocessed claims will be processed in the new system.
• You will find a short description of the new system on your dashboard after login for download.
Please contact your warranty administrator for any further questions.
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Frequently Asked Questions
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What products and \brands are managed by the Terex Warranty System?
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please review the table below to determine if your product warranty is administered by the Terex Warranty Ssytem.
Product Category |
Region |
Brands |
Aerial Devices |
North America |
Terex |
Asphalt production & paving |
North America |
Terex |
Backhoe Loaders |
Global |
Terex |
Cable placers |
North America |
Terex |
Compaction |
Global |
Terex |
Concrete production & paving |
North America |
Terex |
Compact track Loaders |
North America |
Terex ASV |
Cranes |
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Boom truck Cranes |
Americas |
Terex |
Crawler Cranes |
Americas |
Terex |
Demag AC and CC Cranes |
Americas |
Terex Demag |
Rough Terrain Cranes |
Global |
Terex, Terex ppM |
Tower Cranes |
Americas |
Terex |
truck Cranes |
Global |
Terex, Terex Atlas |
Digger Derricks |
North America |
Terex |
Drilling |
North America |
Terex |
Dumpers |
Global |
Terex |
Excavators |
Global |
Terex, Terex Atlas |
Graders |
Global |
Terex |
Material Handlers |
Global |
Terex, Terex Fuchs |
Scrapers |
Global |
Terex |
trucks (Off Highway) |
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Articulated trucks |
Global |
Terex |
Mining trucks |
North America |
Terex Unit Rig |
Rigid trucks |
Global |
Terex |
Wheel Loaders |
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Compact Wheel Loaders |
Global |
Terex, Terex Schaeff |
Heavy Wheel Loaders |
Global |
Terex
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Advance Mixer |
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My product is not on the list. Where do I submit my warranty claim?
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Where can I submit Genie warranty claims?
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